Cookie Policy

Please read this Privacy Policy carefully: it contains important information on the processing of your Personal Data.

CX live now, data controller, protects the confidentiality of visitors and users in full compliance with European legislation (European Regulation for the Protection of Personal Data) and Italian legislation (Legislative Decree 196/2003 and its novated Legislative Decree 101/2018 Code on the Protection of Personal Data) by putting in place every possible technical and organizational action to not infringe the rights of users.

The use of cookies by the owner CX live now is framed in the Privacy Policy as owner and is the subject of this information, as it is required by art. 13 EU Regulation 2016/679, dedicated to visitors and users, made with the utmost transparency on the use of the information that this site collects and how it uses it, also providing appropriate tools in order to be able to express the will in giving or refusing consent.

What are ‘cookies’?

Cookies (literally translated ‘biscuits’) are technical tools that record a series of information entered into your browser when you navigate or visit a website or when you use social networks (Linkedin or Facebook), through the use of a PC, tablet or smartphone. Each cookie retains various data such as the name of the server it comes from, the numerical identifier, etc.

What data is tracked with cookies

During browsing, the following information may be collected and stored in the log files of the site's server (hosting): - Internet Protocol (IP) address; browser type; parameters of the device used to connect to the site; name of the internet service provider (ISP); date and time of visit; visitor's web page of origin (referral) and exit.

This data is used for statistical and analysis purposes, in aggregate form only. The IP address is used solely for security purposes and is not cross-referenced with any other data.

Cookies for which consent is not required:

Technical and analytical cookies: the portals use technical session cookies that do not require consent but are functional to the site, to provide the service and to optimize your browsing, and related technical cookies useful for saving preferences and optimizing the service. These cookies do not collect any information about you and do not track your profile. The use of these cookies optimizes the web pages you visit.

  • Technical cookies: required by certain computer systems.
  • Authentication cookies: saved when you open a session on the site using the authentication service after accepting the data protection policy.
  • Analytical cookies: this site only uses these cookies for internal research purposes to try to improve the service it provides to users. These cookies are used to anonymously assess interactions with the portals.

Cookies for which consent is required:

Cookies other than technical cookies: They are only installed / activated if the visitor voluntarily and actively expresses consent the first time they visit this site. The consent can be expressed at a general level by interacting with the short information banner on the landing page of this site, according to the methods provided in the banner; we must keep track of this consent, but the visitor will always have the opportunity to revoke all or part of the consent already expressed. We inform you that you do not need to be provided with a special tool to revoke consent, we explain this in the next section ‘How to manage cookies’.

Profiling cookies are used to monitor your behaviour as a user, create a profile/user profile in order to send advertising messages (advertising banners linked to the latest searches or the last purchase made on the web) in line with the preferences expressed while surfing the web. Due to the particular invasiveness that such devices may have within your private sphere, European and Italian regulations provide for adequate information on the use of such devices and express valid consent.

Other external providers on the website

These third-party services are beyond the control of the data controller and the site operator. These providers may change their terms of service, purpose and use of cookies at any time.

Social Network Plugins

The site also incorporates plugins and/or buttons in order to enable easy sharing of content on social networks. When you visit a page on our website that contains a plugin, your browser connects directly to the servers of the social network from where the plugin is loaded, which can track your visit to our website and associate it with your social network account. CX live now uses Linkedin. These services are also used by the third parties to collect data on users' interests in order to provide them on partner sites with personalized advertising; not on this site, which does not present any type of advertising but either has no control over their cookies which are entirely managed by the third parties and has no access to the information collected through said cookies. Information on the use of said cookies and their purposes, as well as on how to disable them, is provided directly by the third parties on the pages dedicated to their own Policy. Please note that user tracking generally does not involve identification of the user, unless the User has already subscribed to the service and is also already logged in, in which case it is understood that the User has already given his/her consent directly to the third party at the time of subscribing to the relevant service.
The collection and use of information by such third parties is governed by their respective privacy policies to which please refer:

Security measures

We process visitor/user data in accordance with the principle of lawfulness and fairness, taking appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of data. The processing is carried out using computer and/or telematic tools, with techniques and organizational methods strictly related to the purposes indicated. In addition to the Data Controller CX live now, in some cases, categories of persons in charge of the organization and management of the site as well as external subjects (technical service providers, hosting providers) may have access to the data.

Period of data retention

The data collected during the operation of the site are kept for the time strictly necessary to carry out the specified activities. On expiry the data will be deleted or anonymized, unless there is no further purpose for retaining the data.

We have classified the cookies on the site, below you can read about the purpose of each category, with the option to block cookies partially or completely. When previously allowed categories are disabled, all cookies assigned to that category are removed from your browser. You can also view a list of cookies assigned to each category, with more information in the cookie declaration.